Refund policy

Cancellation and Return Policy – Seese Pro

At Seese Pro, we are committed to providing a clear and efficient customer experience. Please read our policy carefully before placing an order or subscribing to any membership service. By placing an order with Seese Pro, you acknowledge and agree to the terms of this policy, including our Store Credit Refund Policy outlined below.

Store Credit Refund Policy

Please read this section carefully, as it applies to all refunds, compensations, and adjustments issued by Seese Pro.

All refunds, regardless of their nature or origin, are issued exclusively in the form of Store Credit. This includes, but is not limited to:

Refunds will not be issued to the original payment method. All approved refunds are processed as Store Credit only.

Order Cancellation

Orders may be canceled within 12 hours of being placed. After this period, the order may already be processed and prepared for shipment, and cancellation may no longer be possible.

If you wish to cancel your order within this 12-hour window, please contact us as soon as possible at [email protected] with your order number. Approved cancellations will be refunded as Store Credit equal to 100% of the order value, in accordance with our Store Credit Refund Policy.

Returns for Physical Products

If you no longer wish to keep your item after receiving it, you may request a return within 30 days of delivery.

To initiate a return, you must contact us by email at [email protected] to receive the return address and detailed instructions. Returns sent without prior authorization will not be accepted.

Returned items must be in new, unused condition and in their original packaging. Return shipping costs are the responsibility of the customer unless otherwise required by law.

Once the returned item is received and inspected, any approved refund will be issued automatically as Store Credit equal to 100% of the product value, in accordance with our Store Credit Refund Policy. No refund will be issued to the original payment method.

VIP Membership

VIP Membership fees are non-refundable once activated. In the event that any compensation, adjustment, or partial refund related to the VIP Membership is approved at our sole discretion, it will be issued exclusively as Store Credit, in accordance with our Store Credit Refund Policy.

General

We reserve the right to refuse returns or refunds that do not comply with this policy. By completing a purchase on seesepro.com, you confirm that you have read, understood, and agreed to this policy in its entirety, including the fact that all refunds are issued as Store Credit only.

For any questions or additional requests, please contact us at [email protected].